Схема салона Boeing 787-9 (789) British Airways

My flight in November was to Dubai on the new A350 with the new Club seating. There was no First on this configuration, which i normally take. I found the new Club seating to be incredibly cramped, little stowage space and very claustrophobic. The screen is too close and the table broke my nails trying to operate. The whole feeling is of serried rows being packed in like sardines.....awful, and other passengers were similarly unimpressed. The lunch service took over 4 hours, lots of apologies from the crew who were struggling having to serve each passenger individually. Now travel First to Abu Dhabi in old 777 to avoid. Bring back First BA!

I'm not sure why this is a "bad" seat, because compared to standard seats I think it's great! I was allocated it for a 14.5hr flight and didn't pay any extra. Yes, the exit door protrudes a bit, but it's much less bothersome than having a seat in front of you. You can get up without disturbing two other people any time you want. The seat armrest is solid because of the tv screen, but that at least stops larger people from squishing you in. There is storage space to the left on the wall, and you can put small things between the seat and side. The toilet wasn't a problem, no smells wafted my way and the queue never got in the way of legroom. You're also first to be served food in economy.

The WORST BUSINESS CLASS SEAT EVER!. To call this business class is a joke. No personal space for storage, cramped seat, awkward placement of controls, no amenities to speak of, weird configuration of seats - like packing sardines in a can. Never again

Foot space for this seat compromised but not badly by the in flight entertainment system.

I LOVE ALMOST everything about BA, but I truly hate the pattern of business class seats! This seat didn't require me to climb over another person -- it did require me to be a contortionist to climb between the bulkhead and seat 7B. I'm 5'6", and the footstool is just to far for me to comfortably relax without lying flat. The seat pattern is really uncomfortable for every other seat against the windows. I do not recommend for future flights.

This seat and others in this row have a metal box that takes up about half of the legroom under the forward seat, no good room to stretch out. A mistake i hope i don’t make again.

Floor storage is limited and large bags cannot be stored.

Flew from T5 Heathrow to Moscow. 2A is reckoned to be the best seat on the aircraft - very comfortable for this short hop. Cabin is exclusive with just 8 seats. First with with BA excellent value with very fine service and food. Of course there was the added benefit of the Concorde Room beforehand. What's not to like?

I was very disappointed with the economy seats on the Boeing 787-9, I was in seat 33C, having not flown long haul for several years, the last time being on a Malaysia 747-400, I felt for a flight of 13 hours the seat pitch and width were totally inadequate. 31inch seat pitch that seemed much tighter and 17.5 inch width. Luckily my seat did not have the IFE box under the seat in front as this robs passengers of further legroom. The recline was ok on the seat and the adjustable headrest could be quite comfortable, if there was just another 2 inches of legroom. When the seat in front is reclined the IFE screen is in right your face. Choice of IFE was however very good. The headphone socket in the arm of the seat is very easily damaged due to the location, encroaching on your very valuable 17.5 inches and care is needed if the headphones are left plugged in when leaving your seat. I feel on any long haul flight the passengers in the window and center seat should be able to get out to use the bathroom without disturbing the other passengers in the row, a tight 31inch pitch makes this impossible. The seats are so narrow that eating next to any other passenger is very difficult as clashing elbows occur. Getting up and moving around the economy cabin is a bit tight too as the aisles are very narrow. The flight was very cold and on this type of aircraft you have no control over the airlow to the seat. Dreamliner, you gotta get to sleep first and cramped conditions make that impossible too.

A regular economy seat, but all seats in rows 42 and 43 have less overhead bin space. The central bins above these rows are non-opening and used for airplane hardware, so all seats have to use the side bins, meaning that they fill up quicker.

This seat was doubly bad. There is no overhead storage space for this entire row (you have to place your bag several rows ahead). Moreover, there isn't enough space in front of you for any but a tiny bag. A metal box of some spot uses up most of the space, which is already less space than the middle seat gets. Literally just room for your feet and nothing else.

Isle seats lack privacy due to being so close to the walking traffic. Good Seat, but not great. The window and isle seats give good privacy but than you have to crawl over another passenger to exit the seat if they have the seat in the lay flat position.

Nice new plane but very uncomfortable seat. No recline at all. Sorry I paid extra for it.

Excellent seat with the bulk head. Magazine rack can be used somewhat as a foot rest (use a good pair of thick, clean travel socks). Recline excellente and often as Silver or Gold you'll have seat next to you free if the loads are low.

The world traveller plus cabin is spacious and has a small number of seats. 20E is wide, good legroom and good recline. Unfortunately if the row in front fully recline you cannot get out without climbing over your neighbour. You can hear the loos but it's not that loud. The overhead luggage bins are huge, which is great because the luggage allowance is generous. The entertainment system has a large screen and great selection of films. The food was good with standard average BA service. Overall worth the extra cost over economy. I didn't find the Dreamliner particularly quiet compared to other modern aircraft, personally I prefer the 757.

43BCHJ offer the only twin seats in WT, full recline, toilet noise not disruptive and plenty of additional space next to B & J seats. Good seats for WT on this aircraft.

Great option for business class as you get a window which has more room for your shoulders and more privacy and you are last in the row so you have clear access to the aisle without having to step over anyone. Definitely one of the better seats in business. The seats and beds aren't as wide as other planes, but I'm a pretty large person and had no trouble sleeping on my side or my stomach. Only downside is you have to fly backwards, but other than for 5 or 10 minutes at takeoff, it really is no bother.

Last time I'll fly BA Business Class. At least until they change the zig zag setting. Person inside next to window has to climb over the inboard person feet if they want to get out. BA, your design department needs to step up. Might say the only reason we took this flight was the non-stop to LHR. I'll go back to other airlines that provide a better lay-out.

I've just returned from a trip from Australia to Europe and US, and also flown on a Qantas B789. This flight was the most unpleasant for me. Plus was a little bit extra legroom. The seat was significantly narrow. Fortunately I had a slim mother next to me for most of the flight, but when her husband swapped seats toward the end we were bumping arms and shoulders most of the time. Their baby was in a cot, so this cut off the short cut to toilets that other passengers have commented on. Big negative for me is that BA has decided to remove the air outlets from above the seats, in economy anyway. The flight seemed warm and stuffy and I couldn't wait to leave. This was not the case in the Qantas version of the aircraft. Unless I can get Premium Economy, I'd probably avoid this aircraft and route in future.

Much better IFE compared to the equivalent Premium Economy seat on the 777-200 going out, but the seats in the 787-9 are short and lack the swing out calf rest making them much less comfortable to sleep in. Food was worse than any I have had in Economy on other airlines and service was poor - not even coffee for breakfast on a 14 hour flight!