Seat Map Japan Airlines (JAL) Boeing 787-8 (788) v3

Comment applies to aircraft version 2. Just flew NRT-SAN with my wife, seats 3H & 3K. As mentioned, 3H does have more storage than 3K (window). 3H is OK and the proximity to the lavatory and flight attendant area is not a problem. Seat was comfortable enough and had just enough room for me at 6' 1". Very pleasant service from the flight attendants. Meal service is naturally skewed towards Japanese tastes but the Western menu choices were also good.

Awesome Premium Economy Seat - more than enough legroom and width - I also sat in 20K and there was enough room to get in and out without 20H having to get up. Highly recommend - the 787 was whisper quiet too - you could hear people slurp their noodles. Also its a lie diagonal but flat experience so very comfortable, even got a few hours sleep.

Flew from Narita to Bangkok on Sky Suite 8 Business Class. Very comfortable full-flat seat and excellent meal.Window seats have a little less storage space than aisle seats.

Flew JAL 11 from DFW-NRT. I must say, it was a miserable flight. Not only was it hot 27-28C (like all JAL flights), I was on the sun side of the jet, and since there are no physical shades (only darkening glass), the heat radiating off those added to the ambient heat. I requested from every attendant I saw to reduce the temp, all of which acknowledge the request (very polite) but to no effect. One did bring me two rubber mats to place over the windows, but they don't fit very well and really don't help. This return flight will be my last on JAL. While they have better equipment, food, staff, seat width/pitch; the temp is just a deal breaker.

My family and I travelled Dec 2016 in 20A-C and 21A-C NRT-JFK. The proximity of the toilest t row 21 didn't present any issues, as I think the shell style PE seats insulate a little from any noise. We've chosen the same 4 seats for 2 sectors on the 789 next week (NRT-BOS return)

Upgraded to business class from premium economy due to some group booking. It was an night flight KUL-NRT. I'm a big guy (100kg) and although I enjoyed the food and onboard entertainment, the seats were just to thin when in lie flat position for a comfortable sleep. Slightly angled up made it much better.

Seat 3K on a 12 hour flight is so not up to par for an international long haul business class seat. New plane, and 1980's business class seats. Angle flat on a new 787, big mistake. Would never fly this route again on JAL

There was no bassinet at this seat during my flight; I think it can be and is removed when there is no passenger flying with an infant. This seat should be marked green because it has at least a foot, if not more, of extra legroom compared to other seats in premium economy. Highly recommend this seat on this plane, and also JAL! The 15 hour flight was actually enjoyable rather than horrifying!

The "version 2" 787-8 aircraft currently operating JFK-NRT is very nice. Business suites are 2x2x2 with windows having aisle access very similar to the 2x3x2 all aisle access suites on the 777-300ER. Warning -- unlike the 777-300ER there is no internet service. Premium economy looked lovely and economy looked very comfortable with the SkyWider seats. You MUST AVOID for long-haul flights the "version 1" aircraft. Mystifyingly outdated angle-flat business class seats. You can tell because the "version 1" offers no Premium Economy section.

Great seat on an awesome aircraft. Flew jfk-nrt on jal 003. When you board you first realize how high to celings are. They have to be double the hieght of the celings on a 777. Then you realize your in sky wider 2 with huge seats. So by then the FA comes around with food which is good tasting but after the flight I got sick from it. The entertainment options are good . Not so much for english speakers like me but what should you expect from an economy class seat. Overall 4.8 stars.